Terms & Conditions

Trading Terms & Conditions.

These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.

Website access

1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.

Use of website

1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.

1.3 You may not modify or reproduce any site content without our prior written consent. This covers all contents within our site including text and images.

Website uptime

1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.

Visitor provided material

1.6 Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.

1.7 When using this website you shall not post or send to or from this website any material:

(a) for which you have not obtained all necessary consents;

(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to Australian law;

(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

1.8 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.

Links to and from other websites

1.9 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.

1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;

(b) you do not misrepresent your relationship with this website; and

(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

1.11 By linking to this website in breach of clause 1.10 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.

Returning Goods

1.12 Return postal costs for goods ordered in error will be the responsibility of the buyer. A refund for goods returned within 30 days of the purchase date will be granted on a satisfactory inspection of the returned goods determined to be in a re-saleable condition.

1.13 Goods ordered in error returned after 30 days from date of purchase will be non-refundable, but may be eligible for customer credit.

Disclaimer

1.14 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.

1.15 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.

Exclusion of liability

1.16 We do not accept liability for any loss or damage that you suffer as a result of using this website.

1.17 Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of Australia.

Law and jurisdiction

These terms and conditions are governed by Australian law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of Queensland, Australia.

Important: online shopping terms of use

You must ensure that all information provided by you in relation to your order is accurate, complete and up to date.

Toilet Spares Australia Privacy Policy applies in respect of all personal information collected from you: details are at the Toilet Spares Australia Zealand websites (see above).

After you press “Submit Payment” on the website, your order becomes effective upon successful transmission. You cannot cancel the order after that time. You must pay for delivery in addition to the price of the goods, as shown on the website when you complete your order.

We are unable to accept liability if the delivery of your Goods is late or if stock is not available in time for scheduled delivery.

Risk in the Goods passes to you on delivery. We do not accept liability for any loss, theft or damage to the Goods after delivery.

Toilet Spares Australia warrants that the Goods are fit for their usual purpose, are merchantable and meet any description we have provided. All other warranties and representations, except those which are non-excludable in law, are excluded. If the Goods are defective or do not meet these warranties, we will refund the price or repair or replace the Goods. We exclude liability for indirect or consequential loss. We will not be liable if you have failed to follow instructions, modified the Goods or used them for an unintended purpose.

We will try to assist you if you wish to return Goods unused, but we may require you to pay for costs we will incur as a result. Some Goods are not returnable if they are not resaleable.

If we cannot accept payment from your credit card the order will not be processed and you will not be contacted.

These conditions are governed by laws of the State of Queensland, Australia. You submit to the non-exclusive jurisdiction of the Courts of that State.